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Wednesday 3 April 2013

Verbal / Nonverbal Observations

It is not what you say; it is the way you are sitting. Have you perpetually listened to someone and heard what he or she said, but tangle puzzled for some unknown reason? If so, you probably were receiving communicatory communication that was not consistent with the verbal communication. Personal carriage is critical in a persons ability to communicate effectively. both(prenominal) verbal and nonverbal communication is related and very serious in our interactions with others. Nonverbal communication is all intentional and unintentional messages that are neither written nor spoken. These messages may be contradictory, complementary, or reinforcing (Abbott, 1992). There are many types of non-verbal communication that can be used to contradict verbal messages, such as nervus facialis expressions, eye contact, hand gestures and personal appearance. Observing and identifying behavior in verbal and nonverbal interactions of others can help increase a persons ability to communicate more effectively. Following are examples of find communication situations in which verbal and nonverbal messages are contradictory.

Communication incident # 1

According to a UCLA study, people evaluate one some other using the three Vs visual (appearance), vocal (voice), and verbal (what you see). And about 93 percent of a persons communication effectiveness is resolute by nonverbal communication (Knight Rider, 2003, pg. 1). This is very true during a job interview.

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The applicant is being interviewed for an administrative assistant power to work for a vice-presidents of the organization. The applicant arrived on time and was change appropriately in a business suit. The applicant greeted the interviewer with a very firm handshake and friendly smile. The interviewer started the interview with miniscule talk and the applicant seemed to be relaxed and appeared to be upbeat, personable and well-situated with small talk. The interviewer started to ask specific questions relating to the applicants last job. The applicant seemed...

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