219100 Human Behaviour in Hospitality Organisations Semester 2, 2010 Task 1 Introduction In this essay I will explore the impact of ethnical diversity in the workplace. Perspective will be provided by a critical reflection on my own live on of an unpleasant situation within a foreign environment. I will illustrate the need for man come onrs in the service pains to acknowledge and support pagan diversity. Management considerations in visualize to cultural diversity in the workplace are examined including immigration, counterweight of diverse groups, power distance, collectivism and individualistic environments. I reckon at how cultural diversity can be an utility for an organisation. Ethical concerns are talllighted and strategies are discussed to prevent or minimise conflict. The essay then examines Reynolds & Valentines (2004) research on high and low context communication as well as some examples from New Zea knowledge domains culture. This essay also recognises cultural differences in communication, service style and cultural expectation of the client dictating how and in what style they will be served. Reflections on my experiences in Greece I travelled through Greece in 1991 at the age of 25.
Arriving on the island of Corfu the journey took me to Kavos, a small southern holidaymaker town that was geographically isolated and was influenced strongly by the preponderantly Greek Orthodox Catholic populace. The local people did not identify with the lose morals of the tourists and excesses such as alcoholic drink consumption. As the Kavos region produced the bulk of its fiscal income through tourist activities there was some conflict with their religious beliefs. An unpleasant situation I found employment in a new eatery working as a chef. The restaurant was on the fringe of the town in an expanding hospitality district and was run low a partnership. One partner and his family owned and lived on the land and the other had built the restaurant building. The... If you want to get a full essay, order it on our website: Ordercustompaper.com
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