Nonverbal Communications- Actions vs. Words in the Workplace
Gestures, facial expressions, touching, physical style; all of these are types of nonverbal communication. Nonverbal communication could be considered as the various means by which humans mastermind and receive messages without using words. While verbal messages rely on languages, nonverbal messages rely on senses. Everyone uses nonverbal messages to convey something everyday. sometimes nonverbal messages are misinterpreted. In the workplace, nonverbal messages play an grand role. (UOP/Pearson 2002).
Situation 1
The setting is a readiness class for yearbook re-certification in a presentation type of communications exchange. quartette employees, sit at four separate tables. One employee is slouched in his chair and appears to be doodling in a notebook. The second employee sits in his chair, hands under the table, text messaging friends. The third employee withal sits in his chair, head propped against his hand, and it appears hes nodding off. The twenty-five percent employee is sitting in a chair, looking forward, appears to be stipendiary attention, but her mind is elsewhere. The training manager sits in strawman of his four employees, he is reading from a training manual in a flat voice.
From the slouching, the texting, the dosing off, the day dreaming and the monotone voice; it is apparent that the nonverbal communications contradict the spontaneous conversation. None of the participants in the conversation seem interested in the training. One way the training manager could prevent the speckle from recurring would be to get out from behind his desk and to draw his employees. If the training manager seemed more interested in the physical he was presenting, then the employees might become more interested. If the training manager asked questions from the employees it would result in feedback.
The nonverbal communication in the training situation greatly contributed to the failure of the situation. Obviously no(prenominal) of the...If you want to get a full essay, order it on our website: Ordercustompaper.com
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